Accessibility Statement

This website is hosted by NHS North of England Commissioning Support (NECS), on behalf of NHS England. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Zoom in up to 300% without the text spilling off the screen.
• Navigate most of the website using just a keyboard.
• Navigate most of the website using speech recognition software.
• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• The text may not reflow in a single column when you change the size of the browser window.
• You cannot modify the line height or spacing of text.
• Some of our online forms are difficult to navigate using just a keyboard.
• You cannot skip to the main content when using a screen reader.

Feedback and contact information

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements or if you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact: NECSU.smhhelpdesk@nhs.net

We’ll consider your request and get back to you in 10 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).